How To Troubleshoot Lexmark Printer Offline Issue

By Author: ora murphy
Total Articles: 4
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There may be many reasons for the printer to go offline. They may be:-
• Settings – check the printer settings as they may have changed.
• USB connection – the USB should be properly connected to the computer for the printer to work properly.
• Drivers not updated – for the proper functioning of the printer, the drivers should be regularly updated.
• Hardware – the hardware of the printer should be checked. There should be no problem in the hardware to make the printer run efficiently.

The main solution to the offline issue is troubleshooting. Its main steps are :-
1. The printer device should be ON and connected properly to the power source. Any warning light should also be checked. The USB cable should also be attached to the port. No paper or any other particle should be stuck in your printer. You can check it by opening the lid of your computer carefully.
2. Carefully open the plastic cover on the ink cartridges. Ensure that they are aligned properly and set in their proper position.
3. The printer should not show any error on your device’s scree. If it ...
... does show any error, try removing it by troubleshooting accordingly.
4. Check if any update is pending on your device or any update is required. The printer software and the drivers installed should be removed during the setup. The re-install them with proper guidelines.
5. Go to the control panel window and click on the printer icon. check the list and print a page to see if it is running properly.

Lexmark printer offline issue windows 10

Windows OS 10 printer offline issue is also one of the main issue. It needs various steps to bring it online. Some of those steps are :-
1. Settings – this is the easiest step to bring the printer online on windows 10. Click settings on your device and select devices. Then click Printers and Scanners located on your left side. Then click on open queue on the right side. On the next screen, select Printer and click on Printer Offline Option to remove the check mark. Then hold back for sometime to bring the printer back online.
2. Device manager – you can also use device manager to turn the printer online. Go to device manager and click on the start button. On the screen, click action and choose devices and printers from the menu. Then right click on offline printer and click on see what’s printing. Then wait for a while to let it come online.
3. Troubleshoot printer – for this process, select settings on the device option on the left side and then click troubleshoot. Then on right side, click on printer and troubleshoot from the drop down menu. Then in the printer’s menu, click on run the troubleshoot. let it run and it will show suggestions to remove any problem. Then click on apply this fix and see further instructions.

Lexmark printer offline issue windows 7

Windows 7 printer offline issue indicates that your device has lost communication with your printer. It has many reasons like connection error, weak configuration, fault in your drivers etc. The solution is to start troubleshooting from the start. The steps are :-
1. The USB cable has to be properly connected from the printer to your PC or computer. Pull out the USB cable and reboot the computer and the printer. If it is a wireless printer, switch ON and OFF the router which may have caused the network to fail.
2. In case your drivers are outdated or not compatible with the Windows OS version, then the drivers should be downloaded and re-installed with the latest version. This should be checked before beginning with the next steps.
3. The printer spooler error can also cause offline issues. For this, press windows and b R keys one after another. Check run in the dialogue box and click enter. in the next screen, double click on printer spooler from windows services drop down menu. Go to print spooler properties, change startup type of the service to automatic. Then click start button and wait till the windows start the spooler services. Then click apply to confirm the settings. If these steps do not prove helpful to resolve the printer offline issue, perform the next troubleshooting steps. They are :-
• Press windows and select devices and printers from the start menu.
• Right click on printer and select see what’s printing from the drop down menu.
• Then click printer and unselect use printer offline option.

Lexmark printer offline on mac OS

Mac OS won’t be able to print or send documents if it goes offline. This kind of issue arises when the communication between the printer and the computer stops. The solution to this issue is basic troubleshooting. In case of a connection failure, you will see an exclamation mark in a triangle which shows that it has gone offline. Once this issue gets resolved, you can start using it again. When basic troubleshooting does not work in few cases, resetting and re-installation of the printer is done. the basic steps of it are :-

1. Make sure that your printer is properly connected to the power supply and receiving a continuous power. Also, check to see that there are no loose cables there.
2. Check that there are sufficient papers loaded in your printer to make it work efficiently. Add papers if finished.
3. There should be no paper jams inside your printer. if there are any paper jams, please follow the instructions to clear paper jams.
4. The ink cartridges should also be checked. The ink levels should be right and the cartridges should be placed properly. If the levels have gone down, you will get low ink warnings. you can press OK to dismiss the message and refill your ink cartridges accordingly.
5. The computer or PC that you have attached to the computer should have the same network where you are trying to print.

If these steps do not work you can reset and re-install your printer. You need to follow the steps below :-
• Click Apple menu and select system preferences. Go to hardware section and open print and scan.
• Click control and open the printer list. Click reset printing system from the drop down menu.
• Connect the printer network by connecting the router and printer through Ethernet or USB port.
• Click Apple menu and click on system update to install the updates in your device.
• Then select system preferences from the drop down menu.
• Open print and scan and click on + button. Click lock button and enter administrator username and your passcode.
• Click add printer and scanner from the menu.
• Select your printer from the list and click on add. Now your Mac OS has successfully downloaded and re-installed the latest version of software and drivers for the printer.

For more info: http://www.howtofixprinter.co.uk/how-to-bring-an-offline-lexmark-printer-online/

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