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Why Small Businesses Should Be Concerned About Revenue Leakage
Your revenue is what you earn, so why would you want to miss out, misplace or have sources where revenue leaks?Many enterprises face rapidly changing business scenarios and substantial challenges to remain competitive amidst intensifying market conditions, and evolving customer expectations. This results in a critical need to reduce operating costs and digital transformation. But such change can be challenging and costly.
Revenue leakage defined
Revenue leakage is the unnoticed or unintended loss of revenue from your company. While leaks can come from both the revenue and the expenditure side, most commonly, revenue leakage refers simply to not billing (or under-billing) your customer for products and services provided. How big a problem is it? Statistics surrounding revenue leakage vary, but estimates indicate that most companies stand to lose between 1 and 5 percent of their earnings before they can be realized. For enterprise companies, this type of loss can add up to a significant impact to the bottom line. Here are four ways to prevent revenue leakage.
Areas that concern revenue leakage
Many businesses ...
... are still living with legacy systems and weak internal business processes which exposes their customers to inefficiency, waste and high levels of internal errors.
Some more reasons for revenue leakages:
• Configuration in bill plans
• Manual auditing of bills
• Existence of plethora of plans and discounts
These conditions often result in many businesses being exposed to material levels of ‘revenue leakage’ across some or all of their revenue streams.
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