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Maintaining Leadership In Organizatioin
The leader is in the "master". In the psychological interaction of people can distinguish two states of personality - the "boss" and "guest". The external manifestations of these individual states are presented. Maintaining Leadership in Organization is a focus group conducted by CanadaOne Org research center.
The external manifestations of personality states "master" and "guest"
"Boss," "guest"
Set the rules of the game is ready to fulfill the established rules of the game
Owns the information and shall be entitled to receive it Gives information needed "master"
It may share information, but can not share may obtain information from the "master", but can not get
Puts your target to follow instructions of the "boss"
Take responsibility Avoids responsibility
Has the right has a duty
Saves energy expends energy
Set the rules, should be delayed to time limits, late
Has the right not to know and not know how deprived of the right to ignorance
Intercept management and retention of power. Intercept management - is "interception" of responsibility. There are ...
... following ways of "interception" control:
Ask questions. Who asks questions and receives answers to them, that the "boss". Sometimes people ask not to get the answer, but in order to intercept the responsibility and take the initiative. Who has issued the information that "guest".
To praise or criticize, to evaluate. Once a person someone praised, he then gets right to criticize him psychologically. Some people with a distinct internal state of the "boss" is psychologically difficult to encourage.These people internally do not accept praise, not wanting to get under the man who praises. Thus, the "boss" praises and criticizes the "guest", and "guest" shall estimates.
Keep pause to the pace of conversation. Who knows how to keep a pause in the conversation, he is able to establish rules of communication, receives the right to terminate his companion whenever he wanted. NEWS in the pace of conversation means to slow or quicken the pace call at his discretion, making the interlocutor to follow him, thus dictating the energetics of interaction. This is a fairly inconspicuous companion for a way to "capture" of government, but very effective.
Talking about feelings, health, family. When a man talking about his family, health, or feelings, he admits his companion in their intimate zone and becomes a "guest". This is not a question of straight talk on equal terms - a great art. The leader usually talks with his statements on their families, health and feelings.
Right to minor concessions. You must first earn the right to minor concessions, if you want to be lost in something greater. As concessions increases the psychological freedom to someone who has earned that right. The more minor concessions have been made, the harder it ceded to insist on its position.
Spatial area. Whose territory is an interaction, that takes precedence. The chair and the head of the space around the table are the territory of the "master". Pronounced "interceptors" management unconsciously seek to invade the territory. In addition, in the space of the cabinet, there are many areas where a good start "interception" of management. Typically, these zones are at the window near the door in the far corners of the head of the chair, as well as in free space from furniture and other people. "Interceptors" management tend to take place not in the general mass, preferring to place on the outskirts or on the opposite end of the table. To prevent the "capture" necessary to control people who are prone to this and caught up in the comfortable zone, transplanted into the overall system. It is advisable to regulate the sites at the meetings. On neutral territory should:
Take the place from which all can see and easy to apply to all, without raising his voice. If you have a microphone, you should have free access to him or to keep at home;
Do not allow someone sit behind you, except those whom you unlimited trust. They should not have a leader of support when he does not have. The public provision of support to the leader of a covert "interception" of management;
Take place, with around a free space for movement;
Take the place where you could see the door and / or windows;
Not to repeat guided his actions and phrases, even if they are very successful. Better to praise him for a successful move. It is desirable to be different from all those present that they were able to copy the leader;
Follow the rule: who pays and treats on their own initiative, that the "boss";
Time to go on their own initiative.
Psychological territory. In the emotional interactions with positive or negative emotional background of people win mentality. With flat calm communion with the advantage of logicians. When strong-willed collision favorable conditions for individuals sensory. For the intuitive type is convenient to discuss prospects, abstract and theoretical information, the latent possibilities of development.
Mental Spaces. Education, responsibilities, work experience form the mental territory personality. The opinions expressed in the position of his mental territory is the most competent. If the discussion draft is largely in terms of marketing, the biggest influence on the adoption of management solutions will marketer, if in terms of accounting - a bookkeeper, etc. Formation of language-team interaction should go from the head. He accepts or not accept the terms of the mental process of selecting the territory based on strategic objectives. Any professional message with a good knowledge of the situation can be done in pure terminology without frills.
Right on the movement of objects. "Boss" has the right to move items from the walls and furniture to stationery. "Interceptors" management often brings with it many things, marking their territory and taking over.
The right to freedom of movement in space. Who has the greater internal freedom of the potential for movement - that and the "boss". The body of the "host" more liberated than the "guest", the muscles should not be fettered. Avoid static electricity. When the "boss" is, all sitting. When the "boss" sits, everyone stands. When the "master" moves, the rest remain minimal mobility. When the "boss" is stationary, there is a movement around.
The right to ignorance. "Boss" has the right not to know and not know how. But he denies the "guest" of the law. The manager should have only the knowledge of the competencies of their subordinates. To be the best marketer, suppliers, accountant, financier, economist, manufacturers, etc. in one person is impossible. Better to have the best financiers, accountants, manufacturers, etc. in your team and be a better manager, but an excellent knowledge of these areas, of course, makes the head more professionally. You need to maintain their area of competence, without becoming a team of economists, manufacturers, etc., taking these management niche in subordinates.
About the Author:
Canada Immigration www.canadaone.org "How To Immigration Canada Guide" how to make immigration to Canada under skilled worker and other professional and academic immigration programs.
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