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Get The Right Results - Know Which Type Of Collection Letters To Use
If we talk about the business operation which any normal businessman deals with, one of the sure chances is inclusion of collection of account receivables as an immediate concern of him, which may be the main cash flow issue for that small businessman.At the heart of this major business concern is the use of well-crafted collection letters that can effectively improve the account receivables outlook of the business. Among all business letters, those used for collection of account receivables usually require the highest degree of attention and preparation.
Knowledge of composing collection letters in a well mannered way and also managing them is proper way to organize account receivables.A major part of your responsibility is to develop the skills needed to ensure that your clients toe the line and pay their accounts on time. In order to achieve this, you must determine which type of collection letters is appropriate for specific accounts.
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Collection Letter of Inquiry:
Inquiry letters are usually sent when the customer fails to pay their debts and payments, and this letter ensures that they are well ...
... aware of that fact. The tone of these business letters should manifest the feeling of being concerned and sensitivity to the problems of your clients. Proper choice of words and a flow of well mannerism in the letter help to get the payment quickly as well as maintain good relation with the customer at same time.
When your collection letters create an impression of your willingness to help them out in resolving the collection issue, then your clients will definitely respond in a positive manner in order to settle their accountabilities with your company.The last thing that you want to happen is to alienate them by taking a belligerent stand in the settlement of their accountabilities. This is also the type of collection letters where you can offer special accommodations like extended payment terms and partial payments. Which is mostly helpful in cases of large due payments, which increase chance of delayed payment instead of no payment from customer side.
Collection Letter of Appeal:
After sending letter of enquiry, if the customer fails to answer that, appealing letters come in consideration.The tone of this type of business letters is more aggressive than the collection letter of inquiry. You must carefully assess the circumstances of each of the accounts that fall under this category.You have to decide whether you are going to use the positive appeal or the negative appeal.By checking the customer record, if failing payment from them indicates there chance of getting it from them, appealing letter conveys a warning and make them clear of the consequences of failing of payments.On the other hand if the customer carries a good record, appeal to their goodwill respect and pride in their market is done.
Collection Letter of Ultimatum:
This is you final collection letter to your client. This type of collection letters informs clients of their final chance to settle the account before legal actions are undertaken. The tone of this type of collection letter is direct and firm.
Check out sample business letters and collection letters at our site.
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